Recurring revenue reduces the need to rebuild the pipeline from zero every month, but the service must contain recurring value.
Useful recurring models
AI optimisation retainer
Monthly review of workflow performance, new opportunities, adoption and roadmap priorities.
Fractional AI advisor
Regular executive support on use-case prioritisation, governance, vendor selection and investment decisions.
Managed automation service
Monitoring, maintenance and improvement of implemented automations where this matches your technical capability.
Quarterly process review
Revisit one or more workflows, identify new friction and refresh the implementation backlog.
Governance support
Maintain use-case inventory, risk assessments, owner reviews and policy updates where appropriate.
Define the retainer properly
Specify:
- cadence;
- included outputs;
- response/access model;
- exclusions;
- service limits;
- owner on both sides;
- renewal and cancellation terms.
Convert at the right moment
A recurring offer is easiest to sell after you have created value and understand the client’s operating rhythm.
Example transition
The diagnostic and first implementation have created a backlog of additional opportunities. Rather than treating those as disconnected projects, we can review performance and prioritise the next actions with your team each month. That would include X, Y and Z, with implementation scoped separately where needed.
Do not promise unlimited consulting access for a low monthly fee. Define what the client is buying.