How Iris Works

Step	Purpose
Set up the engagement	Define the business question, process boundary and stakeholder coverage
Run interviews	Capture workflow, decisions, exceptions, handoffs and workarounds
Add screen observation	Capture granular on-screen work where it materially improves the diagnosis
Build the process map	Structure activities, branches, loops and friction from the evidence
Validate	Resolve contradictions and confirm material findings with stakeholders
Review opportunities	Assess process, automation, integration and AI interventions
Build the business case	Create consultant-side ROI assumptions from validated evidence
Use Report Composer	Turn findings and recommendations into the client deliverable